BancABC – Head of Retail and Commercial Banking – Mozambique

Job Description


Country Head of Retail and Commercial Banking – Mozambique  Reports to the Managing Director


  • Strategic Alignment and Management 
  •  Budgeting 
  • Data Extraction 
  • Customer and Data Analysis 
  • Controlling
  • Sales Management 
  • MIS
  • General Management

People Management   



  • A Bachelor’s Degree in Accounting, Banking, Finance, Business Studies, Business Management
  • Relevant Postgraduate qualification, Masters Degree or with commercial background would be preferable



  • At least 8 years post qualification relevant experience in a similar position. 


  • Effective understanding of financial performance management in the banking area
  • Proven track record in a customer driven, sales and or product innovation role
  • Good knowledge in dealing with savings/ transactional and lending product suites
  • Good understanding of Government related acts
  • Knowledge of the Banks Act and other legislation relevant to banking industry 


  • Excellent analytical skills
  • Ability to think strategically
  • Ability to generate new ideas and creative solutions
  • Strong relationship and networking skills both external and internal to the bank
  • Excellent people management skills
  • Good interpersonal and presentation skills
  • Strong strategy execution skills
  • Solid implementation  and coordination capabilities
  • Research skills
  • Excellent MS Excel skills including VBA programming skills and advanced MS Access skills. 
  • Extensive knowledge of retail banking and sales management